Device Health Status

The VergeSense Dashboard includes a System Health page that provides insights into:

• Last Report - last reported connection

• Battery Level - only relevant for VS-L208 wireless sensors

• Signal Strength - only relevant for VS-L208 wireless sensors

• Click Settings > System Health > Device Health

Understanding the Devices page:

• Device ID = Sensor serial number

• Last Report = Last successful gateway connection (Wireless sensors report every 10 mins by default and PoE sensors every 1 min by default)

• Battery Level = Latest percentage remaining (Wired sensors will always show N/A due to sustained power from the network switch)

• Signal Strength = Sensor connection strength (Weak, OK, Strong)

• Gateway = ID of gateway sensors is connected to (Wired sensors act as gateways due to local processing, so will be unique gateway per sensor)

Understanding the color codes:

• Green arrow = Sensor is connected and successfully reported last expected sensor hit AND if wireless sensor the battery level >30%

• Yellow arrow = Sensor has not connected between last 10 - 60 minutes AND/OR if the wireless sensor is successfully connected but battery level <30%

• Red arrow = Sensor is OFFLINE and has not connected within last 60+ minutes OR wireless sensor is online but battery level is <20% 

  

• Red Last Report = Last Report > 120 minutes

• Yellow Last Report = Last Report > 61 minutes

• Light Green Last Report = Last Report > 11 minutes

• Dark/Else Green Last Report = Last Report < 1 minute

  

Updated May 15, 2023 16:50