Device Health Status

The VergeSense Dashboard includes a System Health page that provides insights into:

• Last Report - last reported connection

• Battery Level - only relevant for wireless sensors

• Signal Strength - only relevant for VS-L302 wireless sensors

• Click Settings > System Health > Device Health

Understanding the Devices page:

• Device ID = Sensor serial number

• Last Report = Last successful gateway connection (Wireless sensors report every 10 mins by default and PoE sensors every 1 min by default.)

• Battery Level = Estimated lifespan

  • Healthy >6 months estimated remaining life
  • Replace soon <6 months estimated remaining life
  • Replace now <2 months estimated remaining life
  • N/A Wired Sensor

• Signal Strength = Sensor connection strength (not applicable for L208 sensors)

• Gateway = ID of gateway sensors is connected to (Wired sensors act as gateways due to local processing, so will be unique gateway per sensor)

Understanding the color codes:

• Green arrow = Sensor is connected and successfully reported last expected sensor hit AND if wireless sensor the battery level = Healthy

• Yellow arrow = Sensor has not connected between last 10 - 60 minutes AND/OR if the wireless sensor is successfully connected but battery level = Replace Soon/Now

• Red arrow = Sensor is OFFLINE and has not connected within last 60+ minutes OR wireless sensor is online but battery level = Replace Soon/Now

 

• Red Last Report = Last Report > 120 minutes

• Yellow Last Report = Last Report > 61 minutes

• Light Green Last Report = Last Report > 11 minutes

• Dark/Else Green Last Report = Last Report < 1 minute

•  

  

Updated December 20, 2023 15:56