Installer Tool Commissioning

• Log into https://cloud.vergesense.com/ to finish the commissioning process using the VergeSense Installer Tool.
  • Contact the VergeSense team if you have not been granted access to the Installer Tool.
• Access the Installer Tool by first selecting the SETTINGS icon on the left-hand side of the screen.
• Navigate to the floor you will be installing in and select DEVICE INSTALLATION.

Sensor Commissioning

• Select the sensor you are going to install that corresponds to the location on the map. This is indicated by the grey sensor icon.
• Enter the sensors' MAC address as labeled on the device, this serves as the sensor ID.
• The system will now confirm connectivity to the sensor. Connectivity is indicated by the green checkmark.

• • If connectivity fails,

    • Confirm sensor is powered on

    • Confirm sensor is connected in IBEX

    • Contact VergeSense for support

      Note: Entryway sensors show a connection every hour, even if there is no detection.

• Select the purple SHOW COVERAGE AREA button.
• The right-hand side of the screen will display the FOV of the sensor. Confirm the coverage area by selecting the ACCEPT COVERAGE AREA button.
• If the FOV is not displayed, select GET SENSOR VIEW

• • This will reboot the sensor and refresh the image in seconds. Refresh the page if it does not update
• Enter the sensor height in NOTES
  • This will be used as a reference for support purposes.
• Select the purple PUBLISH button at the bottom of the screen

Submit Installation Summary

• Navigate to the Summary step.
• Select the Submit to VergeSense button. This will notify VergeSense to finalize commissioning.
• Installation is now complete. VergeSense will review and commission all sensors.

Updated May 18, 2023 20:39