Sensor Installation
VergeSense will grant access to the Installer Tool prior to the start of installation. You can access the tool at cloud.vergesense.com on mobile or desktop.
Physical Installation
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Locate the sensor on the map
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Match the orientation to the map
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Power the sensor on
Use Installer Tool to:
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Enter the Sensor ID
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Check connectivity
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Confirm coverage
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Publish
Locate The Sensor On Map
Use the Installer Tool to navigate the map.
Note: the plan is to scale; zoom in to view the exact sensor location (usually centered above a group of desks at the center of a room).
Match Orientation on Map
It is important to match the orientation for proper coverage and data capture.
Power On
Power the sensor by inserting the ethernet cable. The sensor will automatically power on.
The VergeSense wired area sensors contain an LED next to the soft reset button on the side of the sensor. The LED is intended to provide an indication of the sensor's status during initialization. During normal operation, the LED will be turned off and the sensor's status should be visible in the VergeSense dashboards. During initialization, the LED should exhibit the following behavior:
State |
Color |
Pattern |
Initial power and system initialization (approximately 30 seconds) |
Cycle through red, green and blue |
Approximately 0.5 seconds on each color. |
System initialized |
Green |
Solid on |
Searching for Network address |
Green |
Flashing - approximately 0.5 seconds on/off cadence |
Connecting to VergeSense Cloud |
Blue |
Flashing - approximately 0.5 seconds on/off cadence |
Normal operation |
Off |
Off |
If a network configuration is to be applied to the sensor via the USB port, the LED will exhibit the following behavior upon insertion of the USB stick.
State |
Color |
Pattern |
Reading network configuration file |
Blue |
Solid on |
Searching for Network address |
Green |
Flashing - approximately 0.5 seconds on/off cadence |
Connecting to VergeSense Cloud |
Blue |
Flashing - approximately 0.5 seconds on/off cadence |
Normal operation |
Off |
Off |
If the sensor remains stuck in the state where the green LED is flashing, this indicates that the sensor is unable to connect to a network and receive a network address. For more information please see Wired Sensor (E106) Green Blinking Light During Install.
Enter The Sensor ID
Every sensor has a unique ID that needs to be entered into the Installer Tool during installation. The sensor ID is located on the side of the sensor in the format “XXX-XXX”. See the example below:


Check Connectivity

Confirm Coverage
Once the sensor is connected, check the coverage area to verify the desired space is being captured. The Map View shows the intended covered space as highlighted by the sensor's field of view (red rectangle).
If the space is properly captured, select Accept Coverage Area. Ensuring the entire area of interest is being captured is critical to data integrity.
It is important to only accept the coverage area when the entire space is captured; however, in some cases, sensors will be flagged as they require an adjustment (as shown below). The sensor must be unflagged before coverage can be accepted.
Flagging and Adding Notes
The installer tool can be used to flag sensors with issues. This will bring attention to the device by changing the icon color to red. After the issue has been resolved, please unflag and publish the sensor.
Please note: After an adjustment has been made, the sensor needs to be restarted to initiate a new commissioning file. Restarting will only update the commissioning file once.
Notes can be added without flagging a sensor. This will create a note without changing the icon color.
Rotating and Moving a Sensor Icon
If the adjustments require the sensor to be moved or rotated, the installer can update the sensor icon to match the installed position.
Note: You cannot delete or add a sensor here.
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Select a sensor
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Select Edit
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Select sensor icon
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Rotate or move as installed
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Confirm
Publish
Publish the sensor once it has successfully connected and coverage is confirmed. The sensor icon on the map will turn green indicating a successful installation.
Once a sensor is published, it will update the count in the Installer Tool.
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