Installing a Wired (EN1) Sensor

Sensor Installation

VergeSense will grant access to the Installer Tool prior to the start of installation. You can access the tool at on mobile or desktop.

Physical Installation

  • Locate the sensor on the map

  • Match the sensor orientation to the map

  • Power the sensor on

Use Installer Tool to:

  • Enter the Sensor ID

  • Check sensor connectivity

  • Confirm sensor coverage

  • Publish

VergeSense will grant access to the Entryway Installer Tool prior to the start of installation. You can access the tool at on mobile or desktop.


Use Entryway Installer Tool to:

  • Check sensor connectivity

  • Confirm sensor coverage

  • Commission the sensor
  • Test the sensor

VergeSense Installer Tool

Locate The Sensor On Map

Use the Installer Tool to navigate the map.

Note: the plan is to scale; zoom in to view the exact sensor location (usually centered above a group of desks at the center of a room).

Match Orientation on Map

It is important to match the orientation for proper coverage and data capture.

An example is shown below.


Power On

Power the sensor by inserting the ethernet cable. The sensor will automatically power on.

The LED will indicate power. Use the installer tool to confirm connectivity.


Enter The Sensor ID

Every sensor has a unique MAC address that needs to be entered into the Installer Tool during installation. The ID is located on the side of the sensor in the format “XX:XX:XX:XX:XX:XX”. See the example below:




Check Connectivity


Flagging and Adding Notes

The installer tool can be used to flag sensors with issues. This will bring attention to the device by changing the icon color to red. After the issue has been resolved, please unflag and publish the sensor.


Notes can be added without flagging a sensor. This will create a note without changing the icon color.

Rotating and Moving a Sensor Icon

If the adjustments require the sensor to be moved or rotated, the installer can update the sensor icon to match the installed position.

Note: You cannot delete or add a sensor here.

  • Select a sensor

  • Select Edit

  • Select sensor icon

  • Rotate or move as installed

  • Confirm



Publish the sensor once it has successfully connected and coverage is confirmed. The sensor icon on the map will turn green indicating a successful installation.

Once a sensor is published, it will update the count in the Installer Tool.

Entryway Installer Tool

Access the the Entryway Installer Tool and navigate to the sensor.



Set base settings

Follow the setup wizard steps.

It is important to set a precise mounting height. Setup



Image Setup

A masked area on the floor will indicate the space the sensor will capture.

Exclude walls and furniture.

The floor is marked or masked by selecting the drawing tool “Floor” and directly drawing the whole floor as a polygon in the scene.


Create Countline

A person walking across the line will be counted.

The green arrow indicates the direction used for naming reference.

When naming: as a rule of thumb, use the forward orientation of the green arrow to point to the space of interest.

E.g. “Forward-Lobby West Entrance” or "Forward-restroom".



Test Countline

After the setup wizard is completed the Live View will load.

Schedule a 20 minute recording prior to test.

To test the sensor, walk across the count line. The count will update.

Recommended to cross threshold 100 times with accuracy of 95%. 



The sensor is now installed, commissioned, and tested!


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