Metric Definition: Space Usage


The "Space Usage" metric is introduced to address the challenge of managing space types and groups within organizations. It's designed to help workplace leaders identify the times when demand for certain spaces might outstrip supply, particularly during peak hours. This metric is critical for strategic decision-making, enabling proactive responses to real-time needs for space within the workplace.


Metric Definitions:

  • Space Usage: This new metric calculates the percentage of Used Spaces out of the total available spaces within a designated space type or group for each hour. It's a vital tool for understanding simultaneous usage and identifying peak times when certain spaces may feel overcrowded.

  • Used Spaces: A space is classified as a 'Used Space' if it is actively used by any number of people for at least 15 minutes within any given hour. This criterion is established to accurately reflect meaningful occupancy and engagement within the space, contributing to a clear understanding of how effectively spaces are being utilized in real-time scenarios.

  • Unused Spaces: Spaces not used for at least 15 minutes within any given hour fall into this category. This metric is essential for identifying underused areas and opportunities for optimization.


Example Scenario:


The provided line chart from the "Compare Space Types" dashboard vividly demonstrates the application of the Space Usage metric. The graph illustrates the percentage of spaces occupied over several days, clearly marking when the majority of spaces were in use, as well as when they were vacant.

By examining the fluctuations and patterns on the chart, critical insights can be drawn:

  • Comparative Analysis of Space Types: The chart facilitates a side-by-side evaluation of space usage across different room types. For instance, if the trend suggests that large meeting rooms are frequently nearing full capacity while small meeting rooms rarely are, this discrepancy could indicate a need to adapt the space allocation. Merging seldom-used small meeting rooms to form additional large meeting spaces could align the facilities more closely with observed demand patterns, leading to more efficient use of space and increased user satisfaction.

  • Peak Usage Identification: Pronounced surges on the chart signal peak usage times. These moments are particularly significant; they represent 'high-demand' intervals when the requirement for space most likely surpasses availability. Pinpointing these peak times is essential for resource planning, such as considering space expansion or modifying booking policies to mitigate the pressures of high usage.

  • Recognition of Low Usage Intervals: Conversely, the chart's dips illustrate times when space usage is low. Recognizing these periods enables strategic decision-making, like consolidating spaces that are consistently underused or repurposing them into areas for collaboration or relaxation. Such adjustments can optimize the utility and appeal of the space offerings.



By focusing on the "Used Spaces" and "Unused Spaces" metrics with an hourly granularity, you can effectively manage space resources and improve the employee experience by addressing potential space shortages proactively. Remember, the key to this analysis is the identification of simultaneous usage, which is best achieved through an hourly lens.


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