Submit a request

Format: [Client Name] - [Brief description]. Example: Acme Corp - Sensor not connecting on Floor 3

Please attach your DWG or PDF with the changes marked or highlighted. If submitting space metadata changes, also attach the completed Space Metadata Updates Template (download here: https://docs.google.com/spreadsheets/d/1WL4YCnFb-5mDBVcL91tt38LyLdpeYn5a/edit?usp=sharing). You can attach multiple files.

Enter the account/company name exactly as it appears in the VergeSense platform.

If you have updates across multiple buildings, please submit a separate ticket for each building.

e.g. "Floor 3, Floor 7" or "Level 12"

Select all that apply

Anything else we should know? Please describe any specific changes, reference sensor IDs, space names, or highlight areas in your attachments.

If sensors did not physically move, we may be able to backfill historical data to the updated spaces.

If a backfill is needed, what date should we start from?

Add file or drop files here