Fixing an Offline Wireless L302 Sensor

If your wireless L302 sensor is offline, please attempt the following troubleshooting steps:

  • Check the last battery level in the System Health page: If the battery level's state is "Replace Now", please replace the batteries. The expected battery life for the L91 AA Ultimate Lithium batteries is ~2 years under normal operation.

    • Please note, the sensor must be reinstalled in the exact same orientation and location as it was before the battery replacement.

  • Restart the sensor: Hold the reset button found on the side of the sensor for 2 seconds. Check the System Health page for connectivity status after the sensor has rebooted.

If the sensor is still offline after following the steps above, please contact VergeSense support (support@vergesense.com) for further assistance.

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