November 2025
New Metric: Time Usage by Person Count
Time Usage by Person Count gives workplace teams a clearer view of how spaces are being used by showing the percentage of time a space was occupied by 0, 1, 2, or more people. Instead of only knowing whether a room was “used,” this metric breaks down the actual occupancy patterns—helping you understand if spaces are consistently under- or over-utilized. This can be rolled up across space types (e.g., all conference rooms) or space groups (e.g., all rooms with smart whiteboards) at both the floor and building level to spot broader usage trends. To view a specific space's Time Usage by Person Count chart, click on the specific space within the floor plan.
View this data overtime to identify high (or low) usage days, or by specific day of week to understand typical usage.
August 2025
New WiFi Metric: Average Time on Floor - Average Time on Floor, Powered by WiFi Integration
The Average Time on Floor chart shows how long people are spending on a specific floor throughout the week. The data is grouped by days of week and broken into time ranges (e.g., 0–30 mins, 30–60 mins, 1–2 hours, etc.), giving you a clear view of how long individuals are typically present. When you hover over a specific day, you'll see the number of unique people detected and their average time on the floor.
Real estate and workplace teams can use this data to better understand space usage patterns. For example:
A high number of short visits (e.g., under 30 minutes) may suggest the floor is used mainly for quick meetings or touch-down work.
Longer times could signal the need for more focused workspaces, seating, or amenities.
This insight supports more informed decisions about space planning, cleaning schedules, and workplace experience strategies.
June 2025
Portfolio Interactive Map UI - each building is represented by a pin on the map, clicking said pin will open a ‘executive summary’ card for highlights about that building’s performance during searched time range.
Eptura Workplace Integration
We’re excited to launch our Eptura Workplace (formerly iOffice) integration for space metadata updates. Like the Serraview integration, the Eptura Workplace integration will pull in space updates (space name, capacities and space type), and alert VergeSense when spaces have been added or removed from linked floors. Eptura Workplace Integration.
April 2025
Passive Occupancy in Space Usage Timeline: See the impact of passive usage on availability in the Space Usage Timeline. Spaces with total time usage > 15 minutes [in an hour] will now contribute to shortage events!
Note: Not all devices have passive occupancy capabilities. Keep that in mind if the toggle does not appear for some Space Types.
Recently Run Reports: Looking for that Report you just ran, with the filters set just right? Easily view, re-run, or share your most recent Reports
Bonus: Share links are now significantly shorter
Booking Data Updates:
We’ve updated “No Action” bookings to be more specific - users will now be able to see Bookings that Ended Early and Bookings that were No Showed, but because no actions were enabled, the rooms were NOT released. In the Booking Summary Report, we’ve also added a table that shows the user how many spaces are mapped, and are adding whether an action took place to the Events Summary table. Learn more about Space Booking Integrations.
New Role - Site Lead: For customers looking for something more than analyst, but less than admin. Site Leads have access to Analytics and Reports for their assigned buildings, can create new space types and groups, and can access the Device Manager. However, they cannot add new team members or access integrations, API keys, or the Installer Tool. Review all User Roles & Permissions here.
February 2025
Export Updates
- Download a CSV or PNG of graphs and maps in platform
- In Settings --> Export Data, you can now export one or many buildings or floors with ease!
January 2025
- New Metric Release: Average Daily Peak [Person Count]
- New Building Insight: Person Count Trends
Average daily peak gives you a better understanding of “typical peaks” in your buildings, softening outliers and allowing for a more complete picture of how spaces are being used. Average Daily Peak is useful for occupancy planning and design, ensuring spaces can accommodate both averages and usual peaks.
Average [of the] daily peak[s] is calculated by taking the Peak of each day in the time period and dividing by the total number of days in the time period. In a five day week with peaks of 10, 12, 15, 13, and 5, for example, the Average Daily Peak is 11.
View Average Daily Peak in the person count timeline (above), data tables in portfolio (select the Buildings, Floors, or Spaces tab), and in our new Person Count Trends Building Insight!
Person Count Trends for the Building compares the most recent month to the month prior, and any meaningful changes in Average Daily Peak.
Learn more about Building Insights in Building Insights.
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